무료 레벨테스트 받고 강사평가 남기면 1,OOO원 쿠폰 즉시 적립!

혹시 사이트에선 찾지 못한 궁금한 점이 있으세요?
남겨주신 이메일을 통해 답변 드리겠습니다.

문의하신 내용이 문자로 발송되오니
연락처를 남겨주세요.
업무시간 월~금 오전9시~오후6시
(점심시간 낮12시~오후1시)

영작교정 게시판

영어 말하기와 쓰기를 동시에 잡는다!

자신 있게 쓸 수 있는 영작문을 위해 파워잉글리쉬 수업을 수강하시는
회원님들께 무료로 제공해드리는 부가 서비스로, 전문 분야를 제외한 자유 주제
또는 강사님이 내주시는 과제를 회원님께서 영어로 작성해주시면,
담당 강사 님께서 ‘문법 오류 교정’ 과 ‘더 나은 영어식 표현’으로 교정해주는
서비스 입니다.

What do you think is the most important skill for customer service?

작성자: 이*윤
2025-01-18 99

회원님의 영작문



HAHAHA, I make a long answer.....Sorry.....
Please, check the attached file.
Have a nice weekend!

강사님의 첨삭교정 내용

Hi! 

Thank you for sending your answer. 
I really appreciate it. As someone who worked in the customer service industry for a long time before, I totally agree with you. ^^ 

~ Teacher Gina


Well, I think the most important technology in customer service is complicated to explain in words. 
>> CORRECT.
>> Or:  I believe the most important aspects of technology in customer service are difficult to explain in words.
Among them, there are three keywords.
>> CORRECT.
>> Or: Among them are three key elements.
Smilling face, kindness, and excellent solve skill.
>> A smiling face, kindness, and excellent problem-solving skills.
Smilling face and kindness are essential skills when dealing with customers.
>> A smiling face and kindness are essential when dealing with customers.
You should always treat your customers with a smile and it is important to talk and act with a smile. 
>> CORRECT.

But you will also need to set up your professionalism mentally and mind before making a smiling face.
>> However, you also need to prepare yourself mentally to maintain professionalism before putting on a genuine smile.
Following step is kindness.
>> The next step is kindness.
After everything is ready, we treat our customers with kindness.
>> CORRECT.
Customer service is about meeting and treating people, so if you are rude, it will have a bih negative impact and come back to you.
>> Customer service is about meeting and treating people, so if you are rude, it will have a negative impact and come back to you.
>> Or: Customer service involves interacting with people, so being rude will have a big negative impact and may reflect poorly on you.
And then, let's imagine this situation. There is always and employee who treats customers kindly with a smile. 
>> CORRECT.
>> Or: Now, imagine this situation: an employee always treats customers kindly with a smile.

But what if you don't have the ability to solve problems and can't work? 
>> CORRECT.
>> Or: But what if they lack problem-solving skills and cannot perform their duties effectively?
That would be a very difficult situation, too.
>> CORRECT.
In the course of performing customer service tasks, you may encounter unexpected situations, have to deal with complaints from customers, and have to deal with customer requirements quickly.
>> CORRECT.
>> Or: While performing customer service tasks, you may face unexpected situations, handle customer complaints, and address their requests promptly.
What you need then is excellent solve skill.
>> What you need then is excellent problem-solving skills.
If you know what to do and solve the problem quickly, customers' satisfaction will increase, so you will always have to be familiar with the manual and try to have the ability to solve it.
>> CORRECT.
>> Or: If you can solve problems quickly and effectively, customer satisfaction will increase. Therefore, it’s crucial to familiarize yourself with the manual and consistently improve your problem-solving abilities.
번호 제목 글쓴이 공개 상태 등록일 조회수
140663 What’s your favorite way to spend your weekend? 이*범 완료 2024-10-28 8
140662 What\'s the most memorable place you\'ve ever visited, and why? 이*범 완료 2024-10-28 6
140661 What\'s your favorite way to spend a typical weekend? 박*은 완료 2024-10-28 913
140660 How do you manage stress in your daily life? 박*은 완료 2024-10-28 880
140659 What is the best time of year to visit tourist attractions in... 박*은 완료 2024-10-28 814
140658 Do you believe your sports idol serves as a good role model for... 박*은 완료 2024-10-28 862
140657 Why are some people happy to give presents? 최*영 완료 2024-10-28 1
140656 Page 39. 김*진 완료 2024-10-28 1
140655 What was the strangest food you\'ve tasted? 진*호 완료 2024-10-27 3
140654 How do you show appreciation to your girlfriend? 진*호 완료 2024-10-27 2
140653 Homework 김*우 완료 2024-10-27 2
140652 Do you think it\'s important to always agree with your... 진*호 완료 2024-10-27 1
140651 How can extreme weather conditions affect our social life? 진*호 완료 2024-10-27 1
140650 What is your all-time favorite movie? 차*혁 완료 2024-10-27 1061
140649 Do you think Esports is a sport? Explain your answer. 차*진 완료 2024-10-27 954
140648 Who is the weirdest person you\'ve heard of or known? Explain. 차*혁 완료 2024-10-27 1046
140647 How do you think your research findings could impact breast... 차*환 완료 2024-10-27 1020
140646 25Oct2024_home work 김*라 완료 2024-10-27 990
140645 How do you rate the medical system in your country from 1-10, 10... 차*환 완료 2024-10-27 1110
140644 Should student be required to do volunteer work ? 강*성 완료 2024-10-27 962

HOW TO USE IT?

[마이페이지 > 수업 내용 보기 > 학습 캘린더 > 영작교정 버튼 클릭]

수업 횟수만큼 영작교정 게시판이 생성되며,
지난 날짜에도 게시 할 수 있습니다.

주5회 수업 : 월 20회 이용 가능
주3회 수업 : 월 12회 이용 가능
주2회 수업 : 월 08회 이용 가능
01
교정 내용은 최대 1,000byte까지 올릴 수 있습니다.

첨부 파일은 원활한 첨삭을 위한 참고자료로 사용될 뿐,
파일에 대한 첨삭은 불가능 합니다.

업로드 가능한 첨부 파일은 최대 2mb까지이며,
첨부 할 수 있는 파일 형식은 다음과 같습니다.

문서 - PDF, TXT, DOCX,
이미지 - JPEG, PNG, GIF
02
전문 분야를 제외한 회원님이 직접 작성한 글만
첨삭이 가능하며,

올려주신 글의 강사님 첨삭은 24시간 이내에
완료 되는 것을 원칙으로 하고 있습니다.
03
하루 게시 가능한 글은 3회까지 이며,
종료된 수업의 영작교정 게시판은
이용이 어려운 점 양해 부탁 드립니다.
04

와이즈에듀케이션아이(주) 사이트명: 파워잉글리쉬 대표이사 전상현
사업자등록번호: 217-81-44736 통신판매신고번호: 2014-서울도봉-0233호
서울본사: 서울시 노원구 한글비석로 245 두타빌 B동 7층 713호
대표번호 1688-8672 개인정보관리 책임자: 안희영 [powerenglish@pweng.net]