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Tell me about hotel service quality.

작성자: 정*환
2023-11-27 2599

회원님의 영작문

This questions was in my second interview.
I am not sure I heard the question correctly because of my serious tension.
Based on my guessing, the question was "Tell me about hotel service quality.".

In my opinion, all of service quality are same among the hosipitality industries.
But the Key point is good service with real positive mind of hotel employees.
If employees offer the service with positive mind, the guests would be satisfied with their good service.
Everybody thinks the hotel service quality should be more attractive and friendly and welcoming compared to other industries.
Without positive mind, hotel employees can not make up for it.
That is the hotel service quality.

강사님의 첨삭교정 내용

Hello, Han!
I agree with what you have written in your composition. Especially since most people expect quality service from the hospitality industry. In addition, quality service is constant in terms of giving the guests a delightful experience that not only meets but even exceeds their expectations.  Quality service satisfies guests' experience.
-Chammy
This questions was in my second interview.
>>This question was in my second interview.
I am not sure I heard the question correctly because of my serious tension.
>> I am not sure if I heard the question correctly because of my serious tension.
Based on my guessing, the question was "Tell me about hotel service quality.".
>>Based on my understanding, the question was "Tell me about hotel service quality.".
In my opinion, all of service quality are same among the hosipitality industries.
>>In my opinion, all of the service quality is the same among the hospitality industries.
But the Key point is good service with real positive mind of hotel employees.
>>But the key point is good service with a real positive mind of hotel employees.
If employees offer the service with positive mind, the guests would be satisfied with their good service.
>>If employees offer the service with a positive mind, the guests will be satisfied with their good service.
Everybody thinks the hotel service quality should be more attractive and friendly and welcoming compared to other industries.
>>Everybody thinks the hotel service quality should be more attractive, friendly, and welcoming compared to other industries.
Without positive mind, hotel employees can not make up for it.
>>Without a positive mind, hotel employees can not make up for it.
That is the hotel service quality.
>>Correct
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