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What would you do for the guests who didn\'t check out and left their belongings in the room? And Ch

작성자: 정*환
2023-11-27 2017

회원님의 영작문

Chammy.
I was glad to know the word " room status".
If I know a varaity of words, I can express everything with simple sentences.
It must be useful word for me anyway.

This was actual question in my 2nd interview in Korean.
What would you do for the guests who didn't check out and left their belongings in the room? And Check out time is already passed.
In case that the question above would appear again in English, I try to translate into the English.

In my experience, the answer is always in the situation.
If I were in that situation, I would try to call the guest first and explain the situation.
Asking the guest to check out as soon as possible would be a good way to handle.
Even though I tried to contact with the guest and it was not available, I would put all of the items out of the room and save them in front desk and proceeding with next step.
Complants might occur but expaining carefully would be necessary.

강사님의 첨삭교정 내용

Hi, Han!
Although taking their belongings out without their permission sounds off, it was nice that you considered the possible result in the last sentence. Guests must be aware of the check-in and check-out times and if it was explained to them upon check-in then it would be better. ***
Reminding guests about check-in and check-out times is part of the check-in routine. So, if I were in a situation where the guests forgot to check -out but things were left inside the room, I would phone and respectfully remind them. but, in the worst-case scenario, they will be unable to be reached. I'll notify them by message that I need to remove their belongings from the room and assure them that they'll be safe and secure
Chammy.
I was glad to know the word " room status".
>>Correct
If I know a varaity of words, I can express everything with simple sentences.
>>If I know a variety of words, I can express everything in simple sentences.
It must be useful word for me anyway.
>>It must be a useful word for me anyway.
This was actual question in my 2nd interview in Korean.
>>This was an actual question from my 2nd interview in Korean.
What would you do for the guests who didn't check out and left their belongings in the room? And Check-out time is already passed.
>>What would you do for the guests who didn't check out and left their belongings in the room? And Check-out time has already passed.
In case that the question above would appear again in English, I try to translate into the English.
>>In case the question above appears again in English, I try to translate it into English.
In my experience, the answer is always in the situation.
>>Correct
OR
>>In my experience all issues always have an answer.
If I were in that situation, I would try to call the guest first and explain the situation.
>>Correct
Asking the guest to check out as soon as possible would be a good way to handle.
>> Asking the guest to check out as soon as possible would be a good way to handle it.
Even though I tried to contact with the guest and it was not available, I would put all of the items out of the room and save them in front desk and proceeding with next step.
>>After several attempts of unanswered calls, I would put all of the items out of the room,  keep them at the front desk, and proceed with the next step.
Complants might occur but expaining carefully would be necessary.
>>Complaints might occur but explaining them carefully would be necessary.
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