¹«·á ·¹º§Å×½ºÆ® ¹Þ°í °­»çÆò°¡ ³²±â¸é 1,OOO¿ø ÄíÆù Áï½Ã Àû¸³!

Ȥ½Ã »çÀÌÆ®¿¡¼± ãÁö ¸øÇÑ ±Ã±ÝÇÑ Á¡ÀÌ ÀÖÀ¸¼¼¿ä?
³²°ÜÁֽŠÀ̸ÞÀÏÀ» ÅëÇØ ´äº¯ µå¸®°Ú½À´Ï´Ù.

¹®ÀÇÇϽŠ³»¿ëÀÌ ¹®ÀÚ·Î ¹ß¼ÛµÇ¿À´Ï
¿¬¶ôó¸¦ ³²°ÜÁÖ¼¼¿ä.
¾÷¹«½Ã°£ ¿ù~±Ý ¿ÀÀü9½Ã~¿ÀÈÄ6½Ã
(Á¡½É½Ã°£ ³·12½Ã~¿ÀÈÄ1½Ã)

¿µÀÛ±³Á¤ °Ô½ÃÆÇ

¿µ¾î ¸»Çϱâ¿Í ¾²±â¸¦ µ¿½Ã¿¡ Àâ´Â´Ù!

ÀڽŠÀÖ°Ô ¾µ ¼ö ÀÖ´Â ¿µÀÛ¹®À» À§ÇØ ÆÄ¿öÀ×±Û¸®½¬ ¼ö¾÷À» ¼ö°­ÇϽôÂ
ȸ¿ø´Ôµé²² ¹«·á·Î Á¦°øÇص帮´Â ºÎ°¡ ¼­ºñ½º·Î, Àü¹® ºÐ¾ß¸¦ Á¦¿ÜÇÑ ÀÚÀ¯ ÁÖÁ¦
¶Ç´Â °­»ç´ÔÀÌ ³»Áֽô °úÁ¦¸¦ ȸ¿ø´Ô²²¼­ ¿µ¾î·Î ÀÛ¼ºÇØÁֽøé,
´ã´ç °­»ç ´Ô²²¼­ ¡®¹®¹ý ¿À·ù ±³Á¤¡¯ °ú ¡®´õ ³ªÀº ¿µ¾î½Ä Ç¥Çö¡¯À¸·Î ±³Á¤ÇØÁÖ´Â
¼­ºñ½º ÀÔ´Ï´Ù.

Caleb\'s homework for 31 Aug 2022

ÀÛ¼ºÀÚ: ±Ç*È£
2022-08-31 1328

ȸ¿ø´ÔÀÇ ¿µÀÛ¹®

Sometimes I encounter issue with rude users but it's happening on the ticket system and email and chatting.

My personality is that I cannot endure if I was feeling something goes wrong.

In that case, I insist company policy politly but I invite L/M of the user as CC"ed if user is keep asking something I cannot help.

And once L/M of the user is added I explain like "she is asking to help install some softwares and addtional assets so can you put your comment?

°­»ç´ÔÀÇ Ã·»è±³Á¤ ³»¿ë

Hi, Caleb!
Yes, there are really some clients or customers that are very persistent and keep on insisting on what they want so we really need to be patient and to always be guided by the company's policy.
-T. Caitlyn
Sometimes I encounter issue with rude users but it's happening on the ticket system and email and chatting.
>> Sometimes I encounter issues with rude users on the ticket system, email, and chatting.
My personality is that I cannot endure if I was feeling something goes wrong.
>> I'm the type of person who is uncomfortable when something goes wrong.
In that case, I insist company policy politly but I invite L/M of the user as CC"ed if user is keep asking something I cannot help.
>> In those cases, I adhere to the company's policy politely but I also invite the Line Manager of the user if the he or she keeps on requesting something that I cannot help him or her with.
And once L/M of the user is added I explain like "she is asking to help install some softwares and addtional assets so can you put your comment?
>> Once the line manager of the user is added, I usually report by saying that the user keeps asking me to help install some software and additional assets and asks him to verify it for me.
¹øÈ£ Á¦¸ñ ±Û¾´ÀÌ °ø°³ »óÅ µî·ÏÀÏ Á¶È¸¼ö
126120 Question about feedback ¿À*º½ ¿Ï·á 2023-03-01 6
126119 Is it much better to have E-books than hard-bound books? /What... ±è*±¹ ¿Ï·á 2023-03-01 1
126118 homework ¹Ú*Àº ¿Ï·á 2023-03-01 1
126117 What motivates you to apply for this position? ¼Û*ö ¿Ï·á 2023-03-01 1176
126116 Introducing myself ¼Û*ö ¿Ï·á 2023-03-01 720
126115 I asked my mother for advice À±*Çý ¿Ï·á 2023-03-01 1224
126114 What does a holiday mean to you? ¹Ú*¿ì ¿Ï·á 2023-03-01 731
126113 Describe an advertisement that made you buy a product. ¼Û*¶ó ¿Ï·á 2023-03-01 1
126112 Do you agree that drugs and alcohol consumption are the main... ±¸*¿ì ¿Ï·á 2023-03-01 857
126111 Which character from a book, movie or TV program would you like... ±¸*¿ì ¿Ï·á 2023-03-01 739
126110 Homework ÇÔ*ÁÖ ¿Ï·á 2023-03-01 4
126109 NoMophobia ¹Î*Á¤ ¿Ï·á 2023-03-01 0
126108 homework Æí*¿¬ ¿Ï·á 2023-03-01 1
126107 homework ¼Õ*±Ù ¿Ï·á 2023-03-01 768
126106 homework ¼Õ*±Ù ¿Ï·á 2023-03-01 904
126105 unit 2. homework °ø*¿ì ¿Ï·á 2023-03-01 934
126104 unit 1. homework °ø*¿ì ¿Ï·á 2023-03-01 904
126103 Is there any invention that has changed your life most recently? ÀÓ*À± ¿Ï·á 2023-03-01 885
126102 Why companies emphasize \'Social skills\' when they recruit new... ½Å*¿í ¿Ï·á 2023-03-01 1
126101 A FACINATING... ±è*À² ¿Ï·á 2023-03-01 976

HOW TO USE IT?

[¸¶ÀÌÆäÀÌÁö > ¼ö¾÷ ³»¿ë º¸±â > ÇнÀ Ķ¸°´õ > ¿µÀÛ±³Á¤ ¹öÆ° Ŭ¸¯]

¼ö¾÷ Ƚ¼ö¸¸Å­ ¿µÀÛ±³Á¤ °Ô½ÃÆÇÀÌ »ý¼ºµÇ¸ç,
Áö³­ ³¯Â¥¿¡µµ °Ô½Ã ÇÒ ¼ö ÀÖ½À´Ï´Ù.

ÁÖ5ȸ ¼ö¾÷ : ¿ù 20ȸ ÀÌ¿ë °¡´É
ÁÖ3ȸ ¼ö¾÷ : ¿ù 12ȸ ÀÌ¿ë °¡´É
ÁÖ2ȸ ¼ö¾÷ : ¿ù 08ȸ ÀÌ¿ë °¡´É
01
±³Á¤ ³»¿ëÀº ÃÖ´ë 1,000byte±îÁö ¿Ã¸± ¼ö ÀÖ½À´Ï´Ù.

÷ºÎ ÆÄÀÏÀº ¿øÈ°ÇÑ Ã·»èÀ» À§ÇÑ Âü°íÀÚ·á·Î »ç¿ëµÉ »Ó,
ÆÄÀÏ¿¡ ´ëÇÑ Ã·»èÀº ºÒ°¡´É ÇÕ´Ï´Ù.

¾÷·Îµå °¡´ÉÇÑ Ã·ºÎ ÆÄÀÏÀº ÃÖ´ë 2mb±îÁöÀ̸ç,
÷ºÎ ÇÒ ¼ö ÀÖ´Â ÆÄÀÏ Çü½ÄÀº ´ÙÀ½°ú °°½À´Ï´Ù.

¹®¼­ - PDF, TXT, DOCX,
À̹ÌÁö - JPEG, PNG, GIF
02
Àü¹® ºÐ¾ß¸¦ Á¦¿ÜÇÑ È¸¿ø´ÔÀÌ Á÷Á¢ ÀÛ¼ºÇÑ ±Û¸¸
÷»èÀÌ °¡´ÉÇϸç,

¿Ã·ÁÁֽŠ±ÛÀÇ °­»ç´Ô ÷»èÀº 24½Ã°£ À̳»¿¡
¿Ï·á µÇ´Â °ÍÀ» ¿øÄ¢À¸·Î ÇÏ°í ÀÖ½À´Ï´Ù.
03
ÇÏ·ç °Ô½Ã °¡´ÉÇÑ ±ÛÀº 3ȸ±îÁö À̸ç,
Á¾·áµÈ ¼ö¾÷ÀÇ ¿µÀÛ±³Á¤ °Ô½ÃÆÇÀº
ÀÌ¿ëÀÌ ¾î·Á¿î Á¡ ¾çÇØ ºÎŹ µå¸³´Ï´Ù.
04